If your business is like most small businesses, you may be missing numerous opportunities to provide better service.
Every redundant task is wasted time and energy that could better be spent serving your customers.
Every email sitting in an inbox is potentially a customer waiting on your service.
Every misplaced post-it note or forgotten follow-up is hard-earned customer trust that is lost.
Your employees used their unique talents to serve your customers instead of spending time on tedious, redundant work.
Important, time-sensitive emails were handled immediately and automatically, without sitting in an inbox.
Information and required follow-ups were organized so that responsibilities were clear and customers were well-served.
Organized, free-flowing information is crucial to better service, and I've spent years developing software to deliver that to businesses and organizations of all sizes.
With almost a decade of experience, I've learned how to enter new business environments and recognize the information bottlenecks that undermine your business goals.
Better software, expertly crafted to solve your exact needs, will quickly help your business better serve your customers.
Simply put, the value you get will always be greater than your cost. I focus on your ROI by always keeping three questions top-of-mind:
By working directly with employees, I ensure the software is built for them, meaning employees actually want to use it.
Throughout our relationship, I continually make sure the software has a purpose that can be tied back to your customers.
Profit, though not the chief goal, is vital. I understand that you want a great ROI on the software, and work to that end.
I believe software works best when it frees your employees to use their unique skills to better serve customers. Employees are not simply units of production that can be downsized and replaced with computers.
Software is not used to extract as much money as possible from customers. Instead, software is all about service. By better serving your customers, you can expect profit as a natural consequence.
If you prefer to cut corners to save a few bucks, you won't like the way I work and you won't like my rates. A calling sets a requirement for excellence, a requirement that I'm unwilling to compromise on.
You're committed to your calling, and you're committed to serving both your employees and your customers. You want a person who not only understands that calling, but also has the technical and communication skills to help you fulfill that calling.
Reserve a confidential, no-obligation discussion and let's see how I can serve you: